: : Why Choose Us? : :
1. Commitment To
Customer Satisfaction
Our number one goal is customer satisfaction.
Our diverse staff works as a team to make
that possible. Whether it's walking you through
a domain transfer or account setup, or troubleshooting
a difficult CGI script, we'll do what it takes
to keep you happy. In addition, every new
client is assigned a personal account representative
who will familiarize themselves with you and
your business, and assist you throughout the
entire process of establishing and maintaining
your eBusiness presence.
2. Speed
All of our Web and e-mail servers utilize
Intel® processing power and reliable, fast
hard drives for optimal performance. All Web
servers are specifically configured for Web
hosting and interactive application performance
and all data is carried over our switched
100Mb internal network and delivered by Cisco®
routers to the Internet via redundant connectivity.
3. Reliability
All our servers and the components that make
up our network are monitored 24 hours a day,
365 days a year. In the event of an unscheduled
outage, be it a component failure, software
crash or connectivity disruption, our monitoring
system will immediately notify an engineer.
At the same time our systems will attempt
to fix the problem automatically, be it diverting
our connectivity over a redundant circuit
or restarting a failed service. This proactive
monitoring allows us not only to promise our
customers up-time, but to also deliver on
this promise.
4. Satisfaction Guarantee
Our web hosting packages are provided on superior
quality servers. In fact, we're so confident
of the quality of our packages, we offer a
10-day money back guarantee on all hosting
purchases! On top of this we guarantee 99.5%
uptime, if your server goes down we'll be
glad to credit you.